When you access the Site or Services, you trust us with certain information (we will call this “data” for the sake of consistency). We are committed to keeping that trust, and that starts with helping you to understand our privacy practices. We collect several different types of data for various purposes, but mainly to provide the Services and improve our Services for the benefit of our customers.
The Gather Platform is an application for creating and accessing customized virtual spaces that are accessed via web browser or desktop or mobile application. Here are some highlights of our privacy practices on the Gather Platform:
- Gather does not store or view user audio or video, which are encrypted in transit (similar to Google Meet).
- Gather stores meeting recordings taken in Gather in cloud storage for a short period of time in order to make them available for download. While stored, the recordings are encrypted at rest.
- Gather may store chat messages. When stored, they are encrypted at rest.
- Gather stores documents and images uploaded via Mapmaker or the build tool in cloud storage. These documents and images are encrypted at rest.
- Gather stores metadata about users, including their name and email address as well as analytics on their usage of the platform.
- Gather stores metadata about virtual spaces on the Platform, including the spaces’ access restrictions, member and guest lists, and ban lists.
- Gather stores metadata about the maps of virtual spaces, such as the layout, configuration, and design of the maps.
- If you provide feedback via feedback forms in the Platform, we store your message, along with your name and email, if you provide them.
Types of Personal Data we collect includes:
- The nickname or other data you might provide in connection with an avatar
If you use the Services to make payments of any kind, or to set up the capability to make payments, you may provide us (or our third-party payment processors) additional Personal Data including financial data (such as your credit card data or other applicable payment method, billing address, billing telephone number, or date of birth). We store very little, if any, customer financial data and such financial data is typically stored by our third-party payment processors, but we may use this data under certain circumstances to create and to provide support related to your account and to communicate with you relating to customer support inquiries as well as other communications related to the Services. We encourage you to review the privacy policies of any third-party payment processors used in connection with and to contact them directly if you have questions relating to your data, including Personal Data, as it relates to such payments. We currently use Stripe to process debit and credit card payments and their data policies can be found here.
B. Usage, Location and Tracking Cookies.
We collect data which may or may not be anonymized and other analytics on how the Site and Services are accessed and used (“Usage Data”). This Usage Data may include data such as your user email address, computer’s Internet Protocol address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
We may use and store data about your location (“Location Data”) when you visit the Site. We use this data to improve and customize our Site or Services. You can enable or disable location services when you use our Site and Services at any time by way of your device settings.
To opt out of receiving targeted advertising use the link to the DAA opt-out site www.aboutads.info or the NAI opt-out site at networkadvertising.org/choices, in Europe, the EDAA opt out site at youronlinechoices.eu.
Gather reserves the right to use your Personal Data for any legitimate business purpose as set forth in the California Consumer Privacy Act (the “CCPA”). Specifically, we use Personal Data:
Additionally, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about updates to the Services or your use of the Services. These promotional emails contain the ability to opt-out. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services.
Typically, if you use our Services, we retain Personal Data about you for as long as you have an open user account with us and will not retain it for more than thirty (30) days after you close your user account, unless a different policy is otherwise agreed upon in an executed agreement. Thereafter, we retain some data in a depersonalized or aggregated form but not in a way that would identify you personally.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time than Personal Data, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods.
Your data, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide data to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
That said, we will process and disclose your Personal Data to the extent necessary to comply with our legal obligations, complete corporation transactions, resolve disputes, and enforce our legal agreements and policies as follows:
If the Company is involved in a merger, acquisition, or asset sale, we may disclose or transfer Personal Data for purposes consistent with that transaction. .
B. Human Resources and Personnel Matters
Gather may collect, process and disclose the Usage Data of its employees and those individuals applying for employment with Gather for the sole purpose of legitimate business reasons and personnel matters. For data regarding your privacy as a candidate for a position with Gather, please visit our Candidate Privacy Statement.
C. Disclosure for Law Enforcement
D. Other Legal Requirements
If you would like to request that Gather delete your personal data, you may contact us directly at firstname.lastname@example.org to submit your request. Gather will respond within a reasonable time frame in accordance with applicable laws and regulations.
1. Your Rights under California Online Protection Act (“CalOPPA”)
We do not support Do Not Track (“DNT”). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.
- Site users are able to change their personal data (as defined by CalOPPA) by emailing us at email@example.com
2. Your Rights under the General Data Privacy Regulation (“GDPR”)
If you are a resident of the European Union (EU) and European Economic Area (EEA), GDPR affords you certain rights. These include:
To exercise any of the above rights, please send a request to firstname.lastname@example.org. Please note that we may ask you to verify your identity before responding to such requests.
Additionally, you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more data, please contact your local data protection authority in the European Economic Area (EEA).
3. Your Rights under the California Consumer Privacy Act (“CCPA”)
If you are a California resident, you are afforded certain rights under the CCPA, such as the right to access what personal data (as defined by the CCPA) we collect about you, the right to ask us to delete your personal data, and the right to tell us not to sell your personal data.
You may ask us to provide you with what personal data we have collected up to two times in a rolling twelve month period. When you make this request, the data provided may be limited to the personal data we collected about you in the previous year.
Please note that Gather does not sell your personal data and we will not discriminate against you under any circumstances for exercising your rights in connection with the CCPA. To exercise your California data protection rights described above, please send a request to email@example.com.
At Gather we take children’s privacy very seriously. The Services are designed for businesses and individuals 18 and over. Gather does not knowingly collect Personal Data from individuals under the age of 18. If you are under 18, you should not use or attempt to use the Services or send any data about yourself to Gather. If we discover that we have directly collected Personal Data from a person under the age of 18, we will take the appropriate measures to promptly remove that data from our Services.
If you believe that Gather may have directly collected Personal Data about a person under the age of 18 and wish to have us remove that Personal Data, please contact us at firstname.lastname@example.org to let us know. We’ll work with you to make sure that data is removed from our Site and Services, as applicable.